Ronny – the four-legged friend of Zermama’s reception
At hotel Zermama in Zermatt, where the ‘Mama’ concept is a way of life, guests encounter a special highlight - our Ronny. Anyone who has ever checked in with us probably knows him: the friendly, always cheerful reception hero who takes the hearts of our guests.
Ronny – more than just a receptionist
Ronny isn’t just a staff member at the front desk; he’s the cornerstone of the Zermama philosophy. Here at Zermama, it’s all about giving our guests a sense of home – and Ronny personifies that perfectly. Whether someone is walking into our hotel for the first time or returning as a regular guest, Ronny greets everyone with the same warm welcome. His smile is infectious, and he ensures that every guest feels right at home from the very first moment.
Cuddles included
What makes Ronny truly unique isn’t just his warm personality. He’s famous for his love of cuddling! No guest leaves untouched by Ronny’s affection. These little moments – a kind glance, a gentle touch, or simply his comforting presence – make a stay at Zermama unforgettable. Ronny has a natural talent for sensing when someone needs a little extra care, and he generously shares his warmth.
The soul of our “Mama” concept
At Zermama, everything revolves around creating a sense of home, comfort, and attention to detail. That’s exactly what Ronny represents. He personifies our “Mama” concept in a very special way: he brings people together, gives them a sense of belonging, and transforms Zermama into a place that’s not just visited but truly experienced.
Ronny is not only a highlight for our guests but also for our team. He spreads good vibes, lends a hand on busy days, and is a friend to everyone.
Come by and meet Ronny!
Whether you’re craving a cozy getaway, curious to meet the irresistibly charming Ronny in person, or simply looking for a hotel full of warmth, Zermama is the place for you! Ronny and the Zermama family are ready and waiting to welcome you with open arms (and maybe a few cuddles). Here, you’ll find more than just a vacation – you’ll discover a true home away from home, right in the heart of Zermatt’s mountain village.